Frequently Asked Questions

My capture page has changes but they are not showing?
There is feature that Internet browsers have called cache. The browser stores data about visited webpages that allow for faster load times when a website is visited a second time.

This cache causes problems from time to time on viewing web pages that are updated.

The ways that developers get around this is to use another browser on the same computer, use a different computer or use an online proxy service.

We like to use an iPhone or other smartphone to view edited pages if the computer is having a cache issue.

Let me show you how to do this with a proxy service.

  1. Go to
  2. Scroll down the page until you see the field for putting in a web address. 
  3. Put your capture page URL in this field, for example
  4. Fill out the form and you will see that you are redirected to a page.
  5. This is like a virgin web surfing experience in the sense that when other people come to your capture page for the first time they will now have data in their cache and will have the HideMyAss experience. 
If this does not solve the issue you are having please send us a ticket. 

 Last updated Thu, Sep 26 2013 1:00am

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